Senior Level Speaker
University Hospitals of Morecambe Bay , Executive Chief Nurse and Director of Infection Prevention and Control
Sue joined University Hospitals of Morecambe Bay in December 2013. Sue has a strong background in clinical nursing and patient safety and has led a number of innovations to understand and reduce mortality and morbidity. Sue runs nursing and midwifery development programmes that focus on human factors, understanding behaviours and learning from incidents and complaints. During this time, the Trust has gone from a CQC rating of inadequate to one of good overall and outstanding for care.
Sue has visited Harvard in Boston where she studied leadership and Virginia Mason in Seattle where she learned about lean methodology. She has a keen interest in nurse staffing and was part of the national team which developed the Safer Nursing Care Tool.
Prior to working at UHMB, Sue was Executive Director of Nursing & Patient Safety at North Tees and Hartlepool NHS Foundation since 2008. Whilst at UHNT, Sue introduced a number of processes that involved front line staff and governors to contribute to high standards of care across the primary and secondary care services. A number of these won national and regional awards.
Sue has also worked as Deputy Director of Infection Prevention and Control & Patient Safety at Nottingham University Hospitals NHS Trust and Associate Director of Nursing at the University Hospitals of Coventry and Warwickshire.
She has led two Trusts onto the national NHSI Leading Improvement in Patient Safety (LIPS) programme with a resulting reduction in avoidable patient harm and mortality.
In the past, Sue worked closely with the Department of Health to develop and implement Hospital at Night, new ways of working in surgery and new ways of working in anaesthesia.
Sue continues to write for publication and has had work published in numerous journals. She remains as passionate about her profession today as she did when she started as a healthcare assistant in the 1980’s.
In her private time, Sue is a founding Director of the charity Transform Healthcare Cambodia and spends time with clinical teams helping the Khmer people to rebuild clinical skills and knowledge following the atrocities of the Khmer Rouge (the Killing Fields).
She is also proud to be a Non-Executive Director of St. John’s Hospice in Lancaster where she sits on the Board of Trustees and on their Care Quality and Services sub-committee.
In 2015, Sue was named a Nursing Times Inspirational Leader.