Senior Level Speaker
Ashford & St Peter's NHS Foundation Trust , Chief Nurse
Heather Caudle first joined the Trust as Associate Director of Quality in October 2011 then went on to become the Deputy Chief Nurse in October 2013 and was appointed as the Chief Nurse in September 2014.
Heather’s professional qualifications include an MSc in Family & Systemic Psychotherapy and is a registered nurse.
With more than 20 years experience in Health and Social Care, Heather has worked as a nurse, systemic psychotherapist and strategic leaser in acute , mental and supported housing sectors. Heather has a track record of developing and implementing transformational patient safety and quality improvement strategies Across the health economies she has worked in. She believes in the power of conversation in a way that strengthens relationships between health professionals and patients, to deliver the highest quality of care.
Heather's connection to professional caring began during her time as a Teacher within a community school in a seaside rural village Matelot, in Trinidad and Tobago. Whilst there, her experience of supporting one of her students through his recovery - both physically and psychologically - was life transforming and at that time sealed her fate as a healthcare professional, a career which started in 1992.
Heather constantly draws on her time as a teacher, her unquestionable track record in community based-treatment to patients with a range of physical and mental health problems; and how she increased youth and non-Caribbean communities’ involvement in the Caribbean Carnival Arts in the Notting Hill Carnival, as evidence of her collaborative, imaginative and coaching leadership style.