Senior Level Speaker
NHS Resolution , Director of Safety & Learning
Denise Chaffer is a Registered Nurse and Midwife and currently holds the post of Director of Safety and Learning for the NHS Litigation Authority, now known as NHS Resolution.
She holds a Master’s degree in Management and Social Care, a first degree, plus a Higher Education Teaching qualification and is currently in her third year studying for a Phd in Health care leadership.
She is a professional Clinical Nursing leader with over 15 years’ experience, has been an Executive Director of Nursing in two Acute Trusts, as well as a Director in a PCT commissioning organisation. More recently she was Director of Nursing for North West London Area Team at NHS England as well as being lead for patient safety across the London Region She has significant experience of working at international, national and regional level within acute and community settings, nursing, midwifery, education, and on major change and reconfiguration initiatives. She has recently published a book; ‘Effective Leadership, A Cure for the NHS ?’ which draws on the personal experiences of a range senior health care leaders.