FAQ
How can I register for the conference?
You can register for the conference online, complete the short registration form and upon completion, receive a confirmation email from our customer service team. Alternatively call +44 (0) 203 033 2020 or email besmir.selmani@emap.com and our Delegate Manager will contact you directly
Please have your priority code reference ready to quote when registering by phone or web and when contacting the team regarding a booking already made.
Can I reserve my place?
In order to guarantee your place you need to register. Payment is due within one month of registering your place or prior to the conference date depending on which one is closer. If you would like to reserve your place please email besmir.selmani@emap.com and we will organise this. Please note, this does not guarantee your place.
How can I pay?
Credit/Debit Cards - We accept all major credit and debit cards.
When should I pay for the Congress?
Payment must be received prior to the conference. If the booking is made 31+ days away from event full and cleared payment is due 30 days from invoice date. If booking is made 30 days or less from event full and cleared payment is due immediately.
Our credit control team follow up on all outstanding amounts as they become due.
If full and cleared payment has not been received prior to the invoice due date, or if no invoice was requested, by the event start date then, at our discretion, you may be asked to make payment using a credit card on the day.
Once your booking has been received you are liable for all outstanding payments for your delegate place, therefore non-attendance at an event still incurs the fees owed.
When will I receive confirmation that I am registered?
You will receive a confirmation via email within 24 hours of receipt of your registration.
What company name will appear on my bank or credit card statement?
Emap conference Online
What details will be captured during my transaction?
- Transaction Reference Number
- Transaction Date
- Transaction Amount
- Bank Card Summary. Full bank card details are NOT stored.
- VAT Rate and VAT Amount Paid
- Post Code
Who is your Payment Gateway provider?
What are your contact details for payments or if I have any further questions?
Nursing Times Deputies’ Congress
T: +44 (0)20 3033 2020
E: psca@EMAP.com
Nursing Times Deputies’ Congress
What is the cost of attending the Congress?
Prices can be found on the pricing page. Please click here to Select Your Ticket.
What does the Congress fee include?
Your registration fee includes attendance at the event, access to main congress sessions, access to sponsors/exhibitors and refreshments..
Can I speak at the Congress?
Solution providers and suppliers to the industry need to pay to participate. The program can be seen here. If you would like to participate please contact jenna.alansari@emap.com
Do I have to pre-select the tracks/streams that I would like to attend during the Congress?
No, you can select the tracks you would like to attend on-site.
Can I attend different tracks and streams throughout the afternoon?
Yes. You can mix and match on all sessions throughout the afternoon
At the Congress
What should I wear?
The dress code is business suits or equivalent attire.
When will I receive my Congress material?
This will be distributed on the first morning of the Congress.
Are all presentations available on the web?
Presentations we have permission to share will be available to attendees after the event as downloadable resource. The distribution of presentation materials is subject to the speakers' permission.
Are the meals included?
Yes, all refreshments and Congress lunches have been carefully selected to offer you the best in banqueting. Check the agenda for timings.
How can I get to the venue?
The event is taking place in Leeds at the Horizon Conference Centre. Click here to find out more on location and directions.
What about accommodation?
The cost of the hotel accommodation and travel is not included in the registration fee.
If you wish to book accommodation for the event, please see below details for VenueSearch who will be happy to help with your search and offer preferential rates on local hotels:
VenueSearch
Phone: 0208 541 5656
Email: beds@venuesearch.co.uk
Special Needs
If you have any special needs, disabilities, and/or dietary restrictions that we may address to make your participation at our events more enjoyable, please do let us know when registering.
Cancellation: Delegate Substitutions And Cancellations
What is the substitution/cancellation policy?
If you are unable to attend the Event we welcome substitute delegates attending in your place at no extra charge provided that you notify us by email to: besmir.selmani@emap.com with the name and job title of both the registered delegate and the replacement delegate. Please note, payment details as above apply to both the original and substitute delegate.
Cancellations must be via email to besmir.selmani@emap.com and must be received by Emap 60 days before the event start date. Upon receipt of a timely written cancellation notice, Emap will refund 50% of the full amount of your payment. No refunds will be issued for cancellations received less than 60 days prior to the event start date, including cancellations due to weather or other causes beyond the Registrant's control.
If for any reason Emap decides to cancel this event, Emap accepts no responsibility for covering airfare, hotel or other costs incurred by registrants, including delegates, sponsors, speakers and guests.
Substitute delegates are always welcome at no extra charge. For security reasons, all substitutions must be made in writing to Emap. Please include the name of the registered delegate and job title together with the replacement delegate's name and job title.
The programme seems to have changed from the time I booked. Can I get a refund?
We put our programmes together through extensive and on-going research in order to offer you the most up-to-date and relevant programme we can. We recruit speakers dependent on that programme. This does mean that our programmes may change and evolve over the duration of our campaign. Other times it may be necessary due to unforeseen circumstances to alter the programme, venue and speakers and i2i Events Limited reserves the right to do so. Regrettably this means that no refunds or credits can be issued in line with our cancellation policy.
Technical
How do I update my existing contact details or information preferences?
Please email xxx and the database administrator will be able to amend your details.
How do I unsubscribe?
If you wish to unsubscribe from receiving further communication from the Nursing Times Deputies’ Congress, contact our marketing team, email Helen.reddick@emap.com with your full contact details.
Who do I contact if I am experiencing technical difficulties with the website?
If you are experiencing technical difficulties with the website or online registration form please email Helen.reddick@emap.com
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